Hearing from clients about what you do well and what you do badly is important for any business. It’s a little more difficult to do when, to a large degree, I am the business I’m asking people to rate. Not a building, or a widget, or a website.
I put an online survey together using Zoomerang and asked about 50 clients I’d worked with in the previous 18 months to take a few minutes out of their day and let me know what they thought in various areas. It was an anonymous survery, so I don’t know who responded, and I don’t know who said what? I do know that 60% of the people I asked responded. That’s not a bad response at all. Thank you to those who took the time to respond. See the results below.
Here are some of the responses that didn’t fit into the ‘pictures’ below:
“Barrie is able to communicate brilliantly to audiences of all ages”
“Barrie’s content is something that people don’t think of. Having a general awareness of the generation gaps that exist can hugely benefit individuals and management.”
“Barrie contextualised his message to meet the needs of a school presentation.”
“Barrie’s information is always up-to-date and his references to popular writers/commentators are easy to locate so you can always learn more, if you use those.”